Mobile Service is Growing 15x Faster Than Traditional Service

  • Increase CSAT
  • Improve loyalty and retention
  • Win-back customers and earn new business
  • Expand with less capital investment
  • Mobile service is included in the, “top 3 JD Power recommendations for what Automotive Dealers need to do to compete.”

Mobile Service is Growing 15x Faster Than Traditional Service

Why Choose Curbee?

We are a team of innovators who have revolutionized mobile service three times in the past eight years. Our led teams have successfully executed millions of mobile service events globally, making us exceptionally qualified to offer a tailored solution for your dealership. Curbee provides the following products to facilitate the implementation of mobile service at your dealership:

Processes & Standards
Training
Technology Solution

Processes & Standards

Onsite implementation training and ongoing support of mobile service with your existing service process.

  • People selection and development
  • Personnel profile and screening support
  • Vehicle selection and planning
  • Tooling, equipment and safety
  • Environmental compliance considerations and support
  • Pro-forma collaboration for financial goals

Training

Training playbooks to train the team on mobile service processes including demand generation/appointment booking, pre-appointment preparation, day start and execution of mobile service by technician, appointment and repair order closure.

  • Best practices for approaching new businesses and fleet customers
  • Customer relationship management
  • Library of Standard Operating Procedures, customizable for your operation

Technology

Our mobile service software solution is designed to drive efficiency, transparency, and profitable growth. The benefits of our solution include optimized routes and scheduling, increased revenue visibility, enhanced customer experience, continuous operational improvements, and streamlined technician workflows.

  • Seamless appointment booking integrated with your DMS
  • Dynamic appointment times optimizes route density
  • Real-time technician tracking enabling quick issue identification
  • Crew App empowering technicians to autonomously manage the entire service process
  • Guided inspection flow incorporating photo, video, and note capture
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